Testimonials

The delivery team and support from Ricardo have been outstanding. There were several hiccups and complications but they are clearly empowered to adjust and make things right. While there are still 2 minor outstanding items, I have been happy with the support thus far.

Opened the hot tub today. Bryan was technical and very efficient and helpful. Do think pricing has gone up but everything else has also.

I felt like I was doing business with a relative. Very professional and made the purchase very smooth. I would recommend purchasing from this store location.

Brian serviced our hot tub today due to the hot tub shutting off. He diagnosed the problem, explained everything clearly, and also gave reminders to change the filters and the water. He confirmed the ordering of a part we needed to replace a rusty waterfall part. He represented the company well as I found him professional, knowledgeable, and personable. Excellent service.

I bought my TidalFit swim spa and on the third week, we had 60+ MPH winds that broke my cover clips. I called Hot Tub Central to see what I needed to do to get new clips. A couple of days later I received a text message that the tech was en route to my house to perform a service call. When I got home my clips were replaced. It was like magic. Great customer service to match a great buying experience. Thanks!!!

Love it! This is a high-quality hot tub! The jets are therapeutic and the lights give a great ambiance. The owner Midia is a great person and very professional. My husband and I are very pleased with our purchase so far. Highly recommend shopping with Hot tub Central.

This is my second tub and I consider myself a smarter shopper. I wanted more power and better jets than my old tub. Be careful what you ask for. I got that for sure. So far from the time I bought it to now I am very happy. I got everything I was promised.

Best choice ever! Good selection and customer service. You will love yours too!

We made the decision to take our above-ground pool down and replace it with a swim spa, so we can swim and exercise year-round. Midia, the owner came to our house and answered all our questions and was always available to take our calls. I purchased the Swim Spa from Hot Tub Central. For Midia, it wasn’t about making a big sale, but about finding the right product to suit our family’s needs and wants. I am so pleased with the service and attention I received from them at every step: research, purchase, delivery, set-up, and orientation. Midia has always advocated for our best interests. We are happy to say that we received everything that was promised to us. It is during times like this when it is important to have a dealer like Hot Tub Central on your side. It was really nice working with a family-owned business because all the employees are so accessible and helpful. I would recommend this company to anyone shopping for a swim spa or hot tub!

Love it! This is a high-quality hot tub! The jets are therapeutic and the lights give great ambiance. The owner Midia is a great person and very professional. My husband and I are very pleased with our purchase so far. Highly recommend shopping with Hot tub Central.

Can’t say enough about how happy I am with my new hot tub purchase! Midia our sales pep sells these hot tubs quickly for good reason. She was honest with us from the start making sure whichever tub we chose we would be comfortable with. She had us sit in each tub to feel the difference in how each tub was made, making sure we would be happy with our purchase. She was not at all pushy and when we found the tub we loved she gave us several pricing options doing her very best to accommodate our needs. I checked around to other tub dealers and our tub was $2000 more elsewhere. Not to mention our hot tub supreme lift cover was thrown in with a top-of-the-line umbrella cover. Highly recommend Hot tub Central if you are looking to make a purchase! You will not be disappointed!

Midia, our salesperson and owner were terrific. Her pricing and sales business model were easy, informative, and resulted in a quick sale. She also included a free lift, upgraded cover, spa stairs, and a side-mounted stainless steel grip railing for easy access. She came to our home to ensure the site was accessible to her crew and would be safe for us to place it on our deck. The delivery crew was experienced and worked hard to ensure all was correctly fitted including our top lift. Midia visited us after installation to ensure everything was done correctly and that we were pleased. She also gave us a short course on spa maintenance, water testing, and remedies for correcting water quality problems. She also provided us with a kit consisting of over 12 reagents to maintain our spa. All materials were of high quality. We have been enjoying our Sundance tub nearly every night.

Love the hot tub I just purchased. A happy customer here. Fits perfect right on the water!!! Our sales rep is awesome…highly recommend it!!! Great experience.

This is my second tub and I consider myself a smarter shopper. I wanted more power and better jets them my old tub. Be careful what you ask for. I got that for sure. So far from the time I bought it to now I am very happy. I got everything I was promised.